General Terms and Conditions for Fluc Up Tool
§ 12 of the General Terms and Conditions
12.1 The Fluc Up Tool and all bets for which the Fluc Up Tool is available are subject to these Promotional Terms and Conditions in addition to the Account and Betting Platform Terms of Use and Betting Rules.
12.2 NEDS may, at its sole discretion, make the Fluc-Up tool available to eligible customers for use in selected markets, events or bet types.
12.3 The Fluc-Up tool cannot be used in conjunction with other advertising offers or advertising tools.
12.4 The Fluc-Up tool is only available for individual winning bets. The “Win” portion of a single bet cannot be used with the Fluc Up tool.
12.5 The Fluc Up Tool is not available for use on “Multiple Bets”, “Exotic Bets” or “Future Bets” as these terms are defined in the NEDS Betting Rules.
12.5 The maximum allowable bet that can be used with the Fluc Up Tool is $500.00
12.6 The Fluc-Up Tool is only available for use at eligible racing events in major Australian and New Zealand cities (pureblood gallopers, trotters and greyhounds).
12.7 The Fluc Up tool is only available for bets placed on the Neds betting platform (either via the desktop version or via the Neds smartphone app) and not for bets placed via phone.
12.8 The Fluc-Up Tool can only be used once per race.
12.9 If the Fluc Up Tool is made available for use in connection with your Eligible Bet then:
(a) The “Fluc-Up Tool” button/icon will appear below your selection on your “Quick Slip”.
(b) Once the bet on your selection has been accepted and appears on your bet slip, you will have the option to use the Fluc-Up tool on your selected runner by clicking on the “Fluc-Up” button/icon (“ Fluc -Up Request’);
(c) Your Fluc Up request must be made within 5 minutes of accepting your Bet, as indicated by the countdown timer displayed next to your selection in your Bet Slip (“Fluc Up Activation Period”);
(d) If your Fluc-Up request is made within the Fluc-Up Activation Period, then if the market odds for your selected Participant fluctuate outwards/upwards at any time during the Fluc-Up Activation Period (in accordance with the market fluctuation data). displayed on the betting platform), then the odds for your selection will automatically be adjusted to the next highest fluctuating odds for your selection compared to those current at the time of the bet, making your selection a resulting/winning bet, and your payout will be at the next highest fluctuation rate and not the lower rate at which the bet was placed.
12.10 Your Fluc-Up application will not be considered approved and processed by NEDS until you receive confirmation in your bet statement.
12.11 Once a Fluc Up request has been made and processed, your Fluc Up tool will be deemed to have been used, notwithstanding the fact that there will be no upward or downward market fluctuation in the odds for your selection during the Fluc Up activation period .
12.12 If there is a timeout or other temporary failure of your connection to the NEDS Betting Platform between the submission of a Fluc Up Request and receipt of confirmation that the Fluc Up Request has been accepted or rejected (“Pending Request”) comes. ), you may not be able to use the Fluc Up Tool for another bet until such confirmation of the pending request appears in your bet statement.
12.13 Each Eligible Customer will be assigned a fixed number of times to use the Fluc-Up Tool in each 24-hour period, at NEDS’ sole discretion. The allocated usage quota of the Fluc-Up tool will be reset every day at midnight (AEST) and any unused quota for that day will expire and will not be carried over to the next day.
12.14 You can only use the Fluc-Up Tool once per race. The Fluc-Up tool will be considered spent and will not be available for use with other bets on that day if there is a timeout or other temporary failure of your connection to the Neds betting platform between the time of your activation. Tool for a race until the time your bet slip shows it has been applied to your bet.
12.15 NEDS reserves the right to change, suspend or remove the availability of the Fluc-Up Tool at any time.
12.16 NEDS reserves the right to void bets placed using the Fluc Up tool if there is an obvious and flagrant error by NEDS and/or a breach by the customer of any of the Terms and Conditions.